Living with the Ghosts of Past, Present and Future
Living with the Ghosts of Past, Present and Future Christmas time is often one of reflection and consideration, as we look back at the…
Inspiration
The Gift of Letting Go
A friend of my mum’s used to have a ‘one in, one out’ approach to her wardrobe, which meant if she bought anything new,…
Traditions and Stories
Traditions and Stories: From business to Bouche de Noel The model we most often use to describe culture in organisations, which nicely demonstrates its…
Why Leadership Matters – Part 2
In last month’s edition of Converse, our guest writer Bob Phillips introduced his personal reflections on leadership, including how to understand and make the…
Why Leadership Matters – Part 1
I think I’ve got one of the best jobs in the world. Why? Because every day I learn as much from our customers and…
When Comms Goes Bad: Mistakes not to make when communicating during change
“The single biggest problem in communication is the illusion that it has taken place.” – George Bernard Shaw Whenever a business embarks on a…
An Emoji’s Worth a 1000 Words
My mistake had been to focus too much on the literal meaning of the word at the cost tone and body language, aspects which…
A Question of Leadership
Leadership is clearly a well-known and much discussed topic, yet despite its importance and prevalence, there seems to be a lack of understanding both…