About Us

Connectwell’s purpose is to help people build or reenergise effective relationships at work in order to achieve desired business outcomes.

We are a relationship company. We believe that by putting relationships to work, your success and potential as an organisation, as teams, and as individuals can be realised. The return on investment in relationships at work is inevitably higher engagement, team effectiveness and performance.

We support relationships at all levels: Self, Team, & Whole Organisation. Our offer is a unique blend of coaching, consulting, and facilitating in service of our clients’needs and the systems and relationships they are part of.

Connectwell has a carefully selected mix of People and Organisational Development specialists with a wide array of real world experiences and expertise. What binds us is our common belief in human potential and our desire to tap into it. Founded in 2006 by Steve Bernard, we are a London-based company with strong core values and a well-connected group of talented people.

The way we work is simple; at Connectwell, we are real-world practitioners that work from a trusted experience base, grounded in knowledge and hands-on training.

So what does this mean?

As coaches we connect at the human level to what is true, ambitious, and desirable for you. We listen intently to hear and understand your needs, dreams and challenges, and support you to help you help yourselves.

As industry professionals spanning across sectors including banking, business, higher education, the arts, law, media and healthcare, we use our breadth of experience with our depth of knowledge and training to ensure our advice and consultation is always time & context relevant; we meet you where you’re at.

As Connectwell ambassadors, we work from a place that’s grounded in our company values. Integrity and authenticity are important, if not integral, to our modus operandi. We won’t do what doesn’t feel right. We are truth-tellers for the sake of our client’s development and we always carry your best interests at heart.

Lastly, as professional practitioners we are advocates of our own personal development and taking care of ourselves. We each have our own professional coaches too, and we never ask of you what we are not willing to do ourselves.

  • TRUST: Being a people business, our ‘permission to operate’ is trust. We value a trusting relationship with all of our clients and see it as a necessary vehicle to get the most out of each other. We respect the trust put in us and operate in a way that stretches boundaries for the right reasons and outcomes.
  • SERVICE: We have a service ethic that means we constantly think ‘customer’ and try to walk in your shoes to get to the best outcomes for you. Your outcomes and aspirations come first and we see service delivery as a privilege.
  • IMPACT: We aim to have an impact on the world and we want to enable our clients to have an impact through their relationships, connections with their clients, and the people they work with. Your impact is our impact.
  • UNCONDITIONAL POSITIVE REGARD: We practice and encourage acceptance and support of a person, team, or organisation. Unconditional positive regard is essential for us to best serve our clients and work with each other. To be safe in the knowledge that regardless of what a person says or does, they do so with a positive intention in mind. By having and maintaining unconditional positive regard it enables us to take responsibility for how we are being, what we do, and for us to be more aware of the impact we have on others.